Shipping Policy
Thank you for choosing [Brand Name]! To provide you with a more convenient and worry-free shopping experience, we offer free nationwide shipping for all orders. Please read the following detailed information about our shipping service carefully.
I. Delivery Time and Processing Cycle
Regular Orders: Your order will be packed and dispatched within [1 – 2 working days] after your payment is confirmed (orders placed on weekends or during legal holidays will be processed on the next working day).
Pre-sale/Customized Products: If you purchase the pre-sale or customized yoga pants as indicated on the product page, the delivery time will be according to the date specified on the product detail page.
During Special Sales: During holiday sales or special events, the order volume is large, and the delivery time may be extended by [1 – 3 working days]. Please understand.
Delivery method and shipping cost explanation
Free Shipping for all items:
We offer free shipping delivery service in the Chinese mainland region.
Order Tracking
After the package is dispatched, the system will automatically send the tracking number (Tracking Number) to your registered email or SMS.
You can also log in to your account at any time and click on the “My Orders” page to view the real-time logistics track..
Receipt and Delivery Exception Explanation
Inspection and Receipt: Please check the condition of the outer packaging when receiving the yoga pants package. If you find severe damage or deformation of the packaging, it is recommended that you take photos as evidence and contact us or refuse to receive the package directly.
Address Error: Please carefully verify the delivery address and contact number before placing the order. If the package cannot be delivered, returned, or additional delivery fees are incurred due to incorrect delivery information provided, the relevant costs will be borne by the buyer.
Package Lost/Not Received: If the logistics shows that the package has been received but you have not received it, please contact our customer service within [48 hours] after receipt. We will assist you in verifying with the courier company and handling the matter properly.